Renovo Training and Support are Onscreen and On Demand
New solutions and plans often need new training and retraining. In fact, more than 50% of employees misconfigure their backup software. RenovoData answers this need with a highly effective, hands-on approach for both management and employees at the comfort of their own desks.
Support is much more than just a phone call; the RenovoData Virtual Backup Administrator co-manages solutions by automatically monitoring backups. If there a problem, the RenovoData support team is immediately and automatically notified. Internal staff are also advised.
The Virtual Backup Administrator puts RenovoData in place to execute all data backup and management tasks to free internal time and resources.
This service can be bundled in as a managed backup solution or quoted as an optional item.